法蘭克福機場施柏閣酒店 (Steigenberger Airport Hotel Frankfurt)

乾淨整潔  主要方便  特別適閤中轉   上了班車衹要10分鐘就到了  但是真的荒無人煙  周圍啥都沒有

各方面都不錯，到機場很便捷，每隔20分鐘會有大巴，免費穿梭，早餐 0530開始，一直持續到1030，挺好的。

Hotel super super vicino all’aeroporto con navetta andata/ritorno ogni venti minuti gratuita (durata  circa tre minuti ) , stanza insonorizzata perfetta per dormire  tra un volo e l’altro , kit snack di benvenuto molto apprezzato, oltre che macchina da caffè’ e bollitore per il the’. Super consigliato !!!

😡The service at the hotel was disastrous. The hardware of the hotel was pretty good, but the staff’s unwillingness to help made my 訂房網站 a really bad experience, I would certainly not recommend this hotel to basically anybody! 1) hygiene problem- there is an e-cigarette butt left under the table 2) shower - water kept on leaking out while taking a shower, apparently the water drainage is partially blocked, checked in at around 2215 ,kept calling the reception about the water problem and there is no answer. I had to run down to the reception and waited for like 20 minutes to get in touch with a staff, and the answer I got was there is no technician late night to fix the problem, they even have to look for towels for me! Amazing! 3) service - I tried to call to ask for a bowl for my child. First, I got a hold of the lady at the reception by phone, she told me to personally go to the restaurant or F&B outlet to ask for one, I asked if I can call room service for one, she said I will be charged if I ask room service for a PLAIN bowl. I think I will just take a 訂房網站 to the restaurant to ask for a BOWL, the handsome looking gentleman (waiter) seems like he doesn’t know what is a BOWL and he told me it’s not available. I asked if there is not a single bowl in the hotel, he said YES! This is new to me! Then I went back to the front desk to the same lady, she said I need to go back to ask the gentleman, I told her what happened and she seemed a bit puzzled, but at least she tried to help and went into the restaurant and got me a PLAIN BOWL. Not even talking about me have to personally go down to get a bowl, the time taken for me just to simply get a bowl is out of my imagination. To sum up, the hotel itself is more than satisfactory, but the services are a mess, the unwillingness to help me on my problems made this stay a really bad experience for us! 😤😤😤😡😡😡😡😡😡

房間乾淨整潔 位置還可以，有機場的接送巴士20分鐘一趟，在T1客運大樓，從T2出來的 建議直接走路過去也可以

飯店的服務很好，有免費的機場接駁車. 早餐也不錯. 單人房的配置很好，品質不錯👍🏻 房內有咖啡.

前台熱情，服務很棒，早餐食物味道不錯，食材豐富新鮮，有接駁車從機場，很方便。從5.30就有早餐供應了，對趕早班飛機的人很友好！

機場住宿十分推薦，我們租車結束還車之後坐酒店的免費接駁巴士回到酒店，修整一晚第二天繼續坐車去機場，整體服務很不錯，樓下餐廳啤酒也很好，推薦。

新酒店，有泳池。有免費機場巴士接送來回terminal 1 & terminal 2, 確實非常方便。寧靜環境，我會再選這間酒店

Das Zimmer war sauber aber der Pool war etwas zu kalt für mich. Ansonsten alles top